Terms of Use

Privacy

Your privacy is very important to us. Except for cases where we comply with a lawful demand for information by law enforcement authorities, or attempt to secure relief in cases of customer fraud (such as credit card “chargebacks”), Artifolks will never disclose any personal information you provide us (such as your name, shipping address, e-mail address or telephone number), or any information related to your purchase history with us to any third parties.

Shipping

Deliveries within Singapore are FREE. For International Orders, international shipping charges apply. Please ask for a quotation.

Delivery Period

As most items are still produced in very limited quantities, please allow 7-14 days delivery.

Returns

If your purchase did not meet your expectations, they can be returned for an exchange of same or higher value with a top-up for the difference, or a full refund, provided the item is in its original condition and is accompanied with the Sales Receipt, within 30-days of receiving the item.

Shipping charges for all returns will be borne by the Buyer. For Singapore buyers, they can either send the item back through local delivery or do so in person at the gallery.

Acceptance of returns will be at our sole discretion.